On our iOS app, all STAGE+ content can also be downloaded to play without an internet connection. If the download does not work or if there are problems reproducing saved content, please check the following:
- Make sure your subscription is still active (content stored offline can only be played with an active subscription)
- Check that you have enough storage space on your device
- Try changing the download quality from HD to SD
- Try deleting and re-downloading the selected video or album
- Try closing the app and restarting or updating it
If are you still experiencing difficulties, please feel free to contact our support team.